Patients text your practice and get an answer.
Modulon replies to patient texts on your practice's number, day and night. It moves appointments, answers practice questions and passes anything clinical to your team.
Modulon sends the routine texts for you.
Each text goes out at the right point in the patient's visit, in your practice's name, and every reply is handled.
Oct 1 · Booked
You're booked for a follow-up with Dr. Patel on Friday, Oct 9 at 9:40 AM.
Oct 2 · Intake
Please fill in your intake form before your visit. It takes about 5 minutes.
Oct 7 · Reminder
Hi Daniel, see you Friday at 9:40 AM with Dr. Patel. Does that still work?
Yes, see you then.
Oct 9 · Visit
DMDaniel MoralesFollow-up with Dr. PatelOct 20 · Balance
Your balance after insurance is $145.00. You can pay here.
Just paid it, thanks.
Clinical questions go to a nurse, in the same thread.
Modulon does not answer clinical questions. It tells the patient who will reply, sends the thread to your clinical team, and the nurse replies where the patient already is.
I started the new medication two days ago and I've been dizzy and nauseous. Should I stop taking it?
9:31 AM
Thanks for letting us know, Sam. I've sent this to the nurse on Dr. Patel's team, and they'll text you here this morning.
9:31 AMTexts follow the rules your practice sets.
You choose when texts go out and what they say. Patients can stop texts at any time.
Your name and number
Texts come from your practice's number and name your practice.
English and Spanish
Patients are answered in the language they write in.
Quiet hours
Routine texts go out only in the hours you set.
Opt-out
A patient who replies STOP gets no more texts.
Bookings and payments land in the right system.
Texts send from your RingCentral number. Changes are written to your EHR, and payment links are processed by Stripe.
Your practice's number
- Answers and sends textsPayment links through Stripe
- EHR
Bookings and changes written to the chart
Frequently asked questions
Texts are sent in your practice's name. Patients can ask for a person at any time, and your team can reply in the same thread.
Modulon does not answer it. It tells the patient a nurse will reply and sends the thread to your clinical team.
Yes. A patient who replies STOP receives no more texts from your practice.
Your practice's number, through RingCentral, so patients text the number they already know.
Something else? Ask us directly.