Patient data, handled to healthcare standards
Everything your compliance officer needs to evaluate Modulon: how we meet HIPAA, the GDPR and Gulf health data law, how we secure your data and where we keep it, and the agreements we sign.
Region
- Data stored in
- United States
- Clinics sign
- Business Associate Agreement
- Law that applies
- HIPAA and state privacy law
Compliance
Security
- SecurityEncryption, access control, AI safeguards and incident response.
- SubprocessorsThe providers that help run Modulon in each region, and what each one does.
- AI TransparencyWhere we use AI, what it may never do, and how people stay in charge.
- Report a vulnerabilityHow to tell us about a security issue.
Privacy and legal
- Privacy PolicyWhat we collect, why, and the choices you have.
- Terms & ConditionsThe rules for using the website and platform.
- Patient TermsFor patients who call, text, book or pay through their clinic.
- Cookie PolicyThe few cookies we use, and none for tracking.
- AccessibilityOur commitment to WCAG 2.2 AA, and how to give feedback.
Your rule decides, not the AI.
You set who it may book, what it may say and when it must hand off. Those rules are enforced in code, so the AI can't talk its way around them. Every action is logged with the rule that allowed it.
Rules in code
Each rule is a check Modulon cannot skip, not an instruction it is asked to remember.
Clinical stays human
Nothing clinical reaches a patient without a clinician's approval.
Every action logged
What it did, when, and which rule allowed it.
A BAA before any data
We sign a business associate agreement before we handle any patient information.
Audit trail
Recording every action- 10:42:32·EastsideSend a reminder at 9:12 PMRule: Quiet hours, 8 PM to 8 AMHeld
- 10:42:09·Main campusDiscuss a test result on a callRule: Results come from a providerFor your team
- 10:41:46·Main campusOpened a chart for a refillRule: Refills read the medication list onlyAllowed
- 10:41:23·EastsideText a lab result to a patientRule: No results by textBlocked
- 10:41:00·Main campusBooked a surgical consultRule: Surgical consults go to Dr. Nguyen onlyAllowed