How to work out your rate
Your clearinghouse or billing system reports claims denied on first submission. Divide them by the claims sent in the same month.
See what refused claims cost each year, in money written off and staff time spent working them again.
Step 1 of 3
Example. Use your own.
MGMA, 2024
AAFP Family Practice Management, 2015
Example. Use your own.
AAFP Family Practice Management, 2015
Your clearinghouse or billing system reports claims denied on first submission. Divide them by the claims sent in the same month.
A denial costs either the claim, when nobody works it again, or the staff time to correct and resend it. The calculator adds both.
Many start at the front desk: coverage that wasn't checked, an authorization that wasn't requested, a member number typed wrong.
They check coverage before every visit, request authorization when the visit is booked, and give every denial an owner the day it arrives.
Modulon checks coverage before each visit, fills in authorization requests from the chart and suggests a fix for each denial. Your team signs and approves each one.
See a day at a practiceProblems are fixed with the patient before they arrive.
A provider reviews and signs each request before it's sent.
Your billing team approves each correction and appeal.
MGMA's 2023 data showed single-specialty practices had 8% of claims denied on first submission. In a March 2024 MGMA poll, 60% of medical group leaders said their denial rate had risen.
No. The calculator runs in your browser. If you ask for the report, we receive your contact details and your result, as our Privacy Policy describes.
MGMA data cited by the AAFP found that more than 50% of denied claims are never reworked. The calculator starts from 50%, and you can change it.
The 2024 CAQH Index puts a manual eligibility check at $8.57 and 16 minutes for a provider, against $2.00 and 4 minutes electronically.
Something else? Ask us directly.