Cigna Healthcare for billing teams
Payer ID, timely filing, appeals and prior authorization for cigna commercial plans, from Cigna Healthcare's own documents, checked in October 2026.
What you get
- Payer IDs, filing limits and appeal deadlines
- A link to the payer's own document for each one
- An email when a payer changes a rule
Cigna Healthcare
Cigna commercial plans · checked in October 2026
- Payer ID for claims
- 62308 for medical and behavioral claims.Cigna, Submitting medical and behavioral claims
- Timely filing limit
- 90 days after the date of service for participating providers, 180 days for out-of-network.Cigna, Submit claims
- Appeal deadline
- 180 calendar days from the initial payment or denial notice.Cigna, Appeals and disputes
- Prior authorization
- EDI 278, CignaforHCP.com, phone 1-800-882-4462 or fax 1-866-873-8279.Cigna, Precertification
- Pharmacy prior authorization
- Electronic prior authorization through CoverMyMeds or Surescripts.Cigna, Precertification
- Eligibility checks
- CignaforHCP.com, or 270/271 through your clearinghouse.Cigna for Health Care Professionals
- Provider portal
- CignaforHCP.com.Cigna for Health Care Professionals
- Provider phone
- 1-800-882-4462.Cigna, Appeals and disputes